Avoid poor reviews by handling this right. Protect yourself, avoid disaster and create great customer experiences instead of complaints. While these lessons are tightly knit around the Airbnb Platform, much of the advice applies to the delivery of any Online Experience.
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- Avoid poor reviews by handling this right.
- Protect yourself, avoid disaster.
- Create great customer experiences instead.
- Based around Airbnb but applicable anywhere.
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Frank Sakellaridis
Frank is one of the best-selling online travel hosts in the world. View his Online Experience here.
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